Privacy Policy

Effective Date: August 21, 2025

Cultural Surroundings (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, culturalsurroundings.com (the “Site”), or interact with us. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information you provide directly:

  • Name, email address, phone number, billing/shipping address.

  • Payment details (processed securely by third-party payment providers).

  • Information submitted when requesting a quote, creating an account, or contacting us.

b. Automatically collected information:

  • IP address, browser type, operating system, and device information.

  • Website usage data, including pages visited, time spent, and referral links.

  • Data collected via cookies and similar technologies.

c. Third-party information:

  • Information from analytics tools (e.g., Google Analytics) and advertising platforms.

2. How We Use Your Information

We use your information to:

  • Provide quotes, process orders, and deliver products.

  • Communicate with you regarding orders, services, or inquiries.

  • Improve our Site, services, and customer experience.

  • Send promotional emails or marketing communications (if you opt in).

  • Protect against fraud, unauthorized transactions, or legal claims.

3. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., payment processors, shipping carriers, IT support).

  • Business partners (e.g., manufacturers fulfilling your order).

  • Legal authorities when required by law, regulation, or legal process.

4. Cookies & Tracking

Our Site uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may adjust your browser settings to refuse cookies, but some site features may not function properly.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

  • You may opt out of receiving marketing emails by using the “unsubscribe” link in those communications.

  • You may request access, correction, or deletion of your personal information by contacting us (see Section 9).

  • Residents of certain states (e.g., California) may have additional privacy rights under applicable law.

7. Children’s Privacy

Our Site is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date.”

9. Contact Us

If you have questions or requests about this Privacy Policy, please contact the representative listed below:

Cultural Surroundings
Dallas, TX, USA
Email: info@culturalsurroundings.com
Phone: 214-802-8832